When I first created SenseMaker, in 2004, I had been working in the field of organizational and community narrative for about five years. From 2004 to 2009 I kept improving the software while using it to do projects. So I used to know everything there was to know about SenseMaker. It was my baby.
But I have no idea what SenseMaker is like today. I have not seen it since 2009. For all I know, it could be nothing like the software I researched, designed, built, used, and improved back then. I’ve heard that it hasn’t changed that much, but I haven’t seen it, so I can’t say. I can’t compare NarraFirma to SenseMaker as it is today.
I can, however, compare NarraFirma to SenseMaker as I left it in 2009. When I created NarraFirma, I had not five but sixteen years of experience working in the field of organizational and community narrative. And, in my surely biased opinion, the software shows the difference. I have continued to improve NarraFirma since 2016, and I hope to keep improving it in the future. Everything I make continues to change as I continue to learn. That ‘s how I think things work best.